Strategic Accounts Program Manager

If you thrive in fast-moving environments, enjoy managing complex details, and take pride in turning big opportunities into real results, this role was built for you. As a Strategic Accounts Program Manager, you’ll play a critical role in advancing high-impact customer initiatives and supporting long-term growth with our most important accounts.

This is a highly visible position partnering closely with Sales and cross-functional teams to ensure strategic packaging opportunities are delivered seamlessly — from planning through delivery.

Why TricorBraun?

TricorBraun is a global packaging leader, with team members across the Americas, Europe, Asia, Australia, and New Zealand. As North America’s largest distributor of primary packaging, we deliver innovative solutions to customers ranging from exciting start-ups to some of the world’s most iconic brands.

We prioritize people—our customers, our team members, and our communities. You’ll join a cooperative, encouraging team where your input is valued and your achievements are acknowledged. Several of the products we deliver are likely already in your home—join the team that enables that.

The Strategic Accounts Program Manager is responsible for leading and coordinating packaging projects for high-value, complex customers. You will manage timelines, resources, and internal alignment while serving as the central point of coordination for strategic customer initiatives. Your work will directly support gross-profit-producing opportunities and the success of our Strategic Accounts program.

• Lead the planning, execution, and delivery of packaging projects for strategic customers

• Develop and manage project timelines, budgets, and resource plans to ensure successful outcomes

• Partner closely with Sales, Packaging Design, Engineering, Supply Chain, Quality, and Operations teams to align objectives and deliverables

• Act as the primary internal coordinator for strategic customer packaging initiatives

• Proactively identify risks, issues, and dependencies — driving resolution to keep projects on track

• Support sales teams by managing the day-to-day execution details required to advance complex opportunities

• Bachelor’s degree preferred, or equivalent work experience

• 3+ years of experience in project management, program management, sales support, or a related role

• Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously

• Proven ability to work cross-functionally and influence without direct authority

• A meticulous, proactive approach with a passion for driving projects forward

• Experience in packaging, manufacturing, supply chain, or customer-facing environments is a plus

You can count on a real opportunity to expand your skills while being supported, and mentored by your colleagues.

• Competitive compensation package

• Comprehensive benefits in medical, dental, and vision insurance

• Retirement Plan with Employer Match

• Paid time off plus holidays

• Tuition reimbursement, and much more

This position is a key investment in the success of our Strategic Accounts program. By adding dedicated resources focused on execution and coordination, we enable our sales teams to pursue and close significant growth opportunities while ensuring customers receive the highest level of service and support.

If you’re excited by the opportunity to support complex, high-impact projects and help drive meaningful business growth, we’d love to hear from you.