Strategic Pursuits Director - West Agency

Who We Are:

RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people first organization, we prioritize the safety, well being, and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services; we are constantly innovating and staying informed of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

The Director – Strategic Pursuits (DSP) is responsible to aid the RVP Strategic Relations with RailPros’ business development efforts within the public agency marketplace, driving the identification, qualification, and capture of high-value opportunities aligned with the firm’s core capabilities. This role develops and executes targeted growth strategies across municipal transit agencies, transportation authorities, and regional districts, cultivating executive-level relationships and expanding market share year over year. The DSP shapes and advances pursuit strategies, including RFQ/RFP responses, while partnering cross-functionally to align resources, refine service offerings, and deliver client-focused solutions. Through disciplined pipeline management, market engagement, and continuous client feedback, the DSP ensures effective positioning, sustained revenue growth, and long-term strategic expansion.

Location: This is a fully remote position. Candidates may be located anywhere within the United States.

Essential Duties & Responsibilities:

• Assist AVP Strategic Relations in the development and execution of market-focused growth strategies to expand RailPros’ presence in light rail, commuter rail, and agency-driven markets, driving sustained revenue growth and market penetration
• Assist AVP Strategic Relations to evaluate and shape pursuit strategy, by assessing market dynamics, competitive positioning, client drivers, and long-term brand impact within target accounts and agencies
• Cultivate and expand strategic client relationships, in conjunction with AVP Strategic Relations, positioning RailPros as a trusted partner and increasing wallet share across services
• Support cross-functional collaboration to align technical, operational, and commercial resources with client needs and pursuit strategies
• Co-champion client experience and service excellence, identifying improvement opportunities and driving alignment across service delivery, communication, and technology
• Maintain strong market visibility through active participation in industry events, client meetings, job sites, and agency engagements to promote brand presence and generate new business
• Assist AVP Strategic Relations in the development and support of marketing and outreach strategies, including campaigns, messaging, and client-facing materials that strengthen positioning and drive engagement
• Leverage CRM and enterprise systems (e.g., Salesforce, NetSuite, ProjectWise) to drive pipeline management, forecasting accuracy, and business development performance
• Proactive participation with issue resolution and client advocacy efforts, ensuring concerns are addressed with urgency and professionalism to protect and strengthen client relationships
• Manage multiple pursuits and priorities with discipline, aligning execution with broader strategic growth objectives
• Champion a collaborative, high-performance culture, fostering teamwork and accountability across internal and external stakeholders
• This position does involve travel to the extent determined by market forces, state of the economy and client needs
• Away from home-office travel beyond 10 days in a calendar month is not expected
• As required and/or requested, travel to RailPros headquarters, field offices or client offices, work sites and other project-related locations may be required with limited advanced notice
• Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values
• Uphold the organization’s standards of integrity, accountability, and respect in all duties and interactions
• Adhere to all company policies, procedures, and applicable laws and regulation
• Other duties as assigned or required to meet the business needs

Knowledge Skills and Abilities:

• Demonstrate confidence and professionalism in all client interactions
• Communicate effectively in verbal and written formats, including presentations, meetings, and stakeholder summaries
• Apply analytical and investigative skills to identify and validate business opportunities
• Engage clients through thoughtful engagements to understand needs, preferences, and potential opportunities
• Collaborate across disciplines to assess capabilities and align resources to client needs
• Utilize corporate systems (i.e., Salesforce, NetSuite, ProjectWise) effectively
• Manage time and priorities to meet objectives and deadlines
• Exhibit a positive, professional, and engaging presence

Required Education and Experience:

• Minimum 5 years’ direct experience working in the Transit or Commuter Rail Transportation Industry
• Solid background or work history in working on Transportation Agency business planning and RFPs as well as a solid background in serving a primary role covering Program Management and/or Project Execution
• Ability to find, analyze, and comprehend RFQ’s, RFP’s and other documents that provide details on current and/or upcoming work for a subject client
• Ability to understand and proof-read documentation and support documentation related to deliverables including but not limited to scope, fee, timelines, proposal content, and team descriptions

Why RailPros? Build Your Career Where Culture Leads The Way

• A People First Culture (Caring): At RailPros, you’re more than an employee; you’re part of a team driven by genuine care and respect. Our Align29 pillar of Caring reflects our deep commitment to supporting your growth, well being, and success every step of the way.
• A Workplace Where Your Voice Matters (Sharing): Our Sharing culture encourages transparency, active dialogue, and collaboration across every level of the company.
• A Company Invested in Your Growth (Progress): Through continuous improvement of our systems, processes, and operations, our Progress pillar ensures you have the tools and support to excel.
• An Innovative, Industry Leading Environment (Innovation): Our Innovation pillar fuels creative problem solving, modern technology adoption, and breakthrough thinking that positions RailPros as a leader in the rail and transit space.

Benefits & Perks:

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
• Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee to family coverage.
• Legal Shield, ID Shield, Pet Insurance: Added protection for you...and your pets.
• Life & Disability Insurance: Employer provided coverage with additional voluntary options available.
• Retirement Savings: 401(k) plan with employer match includes pre and post deduction options.
• Paid Time Off (PTO): With carryover each year.
• Paid Holidays: For full time employees.
• Wellness Programs: Access to wellness initiatives and resources.
• Discount Programs: Exclusive discounts on products and services.
• Company Merchandise Allowance: Company funded allowance for our online store.
• Health Savings Accounts (HSA): With employer match.
• Health Reimbursement Arrangement (HRA): Employer funded.
• Flexible Spending Accounts (FSA): For dependent care expenses.
• Employee Assistance Programs (EAP): Support for personal and professional challenges.
• Professional Development: Opportunities for training and career growth.
• Balanced Work Environment: A culture that respects boundaries so employees can recharge and bring their best selves to work.
• Tuition Reimbursement: Support for continued education or professional development.
• Professional & Career Growth: Through mentorship, continuous training, career path partnerships, goal setting, and succession planning.
• Culture & Recognition: Employee spotlights, annual Service Excellence Awards, alignment committee, philanthropy opportunities, company events, monthly new hire calls, monthly newsletters, feedback surveys, and quarterly town halls.

Choose a career where your work truly matters. At RailPros, you’ll be part of a stable, growing industry and a team driven by strong core values. We collaborate, innovate, and stay ahead of industry changes to deliver exceptional service to our clients. Our culture is built on trust, continuous improvement, and practical problem solving.

If you’re passionate about making an impact and want to grow with a dedicated, supportive team, join us and contribute to our success.

Equal Employment Opportunity (EEO)

RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations unless doing so would impose undue hardship. For accommodation requests, contact [email protected].