The Industry Strategist guides customer technology strategies, builds relationships, develops industry solutions, and serves as a thought leader in healthcare technology.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Healthcare Strategist is a former industry leader that serves as trusted advisors to customers and internal teams, helping CDW anticipate industry needs and deliver differentiated value. Strategists are customer-facing experts who help build and maintain relationships with customers and their leaders and help shape CDW's strategic direction and solutions within a specific industry segment. This role blends deep industry knowledge with technology insight to strengthen customer relationships, drive growth and influence solution development.
What you will do
Customer Relationship Engagement & Advisory
* Build and maintain trusted relationships with customer executives, program leaders, operational stakeholders, and technical teams.
* Facilitate strategic discussions that shape customers' long-term vision, technology posture, and organizational maturity.
* Present and demonstrate industry aligned strategies, solutions, architectures, and partner technologies.
* Participate in onsite meetings, executive briefings, business reviews, and advisory sessions to guide customer decision making.
* Influence customer requirements by collaborating across stakeholder groups and helping define solution direction. Sales & Enablement Support
* Serve as subject matter expert during customer presentations, sales cycles, solution briefings, and large opportunity pursuits.
* Articulate CDW's value proposition clearly to customers, partners, and sellers.
* Train and mentor CDW sellers on industry trends, competitive insights, solution messaging, and customer engagement strategies.
* Support sellers in navigating complex procurement environments and identifying additional opportunities.
* Participate in customer webinars, conference calls, and internal enablement activities to drive team readiness.
* Shape customer's board level vision into strategic sales opportunities Industry Solution Development
* Translate industry problems into scalable, repeatable solution offerings aligned with CDW's portfolio.
* Partner with engineering, services, product, and logistics teams to design complete solution packages.
* Coordinate technology partner participation, ensuring solutions integrate capabilities that address real industry use cases.
* Assist with qualifying and scoping solution opportunities within target accounts.
* Support the development of new offerings that incorporate emerging technologies, regulatory needs, and customer demand patterns. Industry Thought Leadership & Strategic Insight
* Serve as a recognized industry thought leader within CDW's strategist organization, guiding how technology can positively impact the segment.
* Monitor emerging trends, regulatory shifts, competitive movements, and technology innovations relevant to the industry.
* Evaluate new technology approaches to understand their value, the problems they solve, their market potential, and alignment with CDW's strategic roadmap.
* Identify target markets and high-value account segments where CDW can expand its influence.
* Represent CDW at conferences, industry events, briefings, and professional forums to strengthen brand presence and credibility.
What we expect of you
Minimum basic requirements
* Bachelor's degree.
* 10+ years of experience in the specific industry.
* Strong customer-facing skills with experience building trusted executive-level relationships.
* Understanding of technology trends and solution architecture within the industry.
* Experience leading technology implementations including integration, configuration, troubleshooting, training, and adoption.
* Demonstrated leadership, facilitation, strategic planning, and problem-solving abilities.
* Excellent communication, presentation, negotiation, and collaboration skills.
* Proven ability to influence across organizational boundaries and manage multiple priorities.
* Experience navigating procurement processes and uncovering new opportunities.
* Ability to travel as needed. Preferred skills, experience and qualities needed
* Experience in a director level or senior leadership role within the industry.
* 10+ years converting business drivers into quantifiable, tactical technology solutions.
* Experience leading IT strategy and operations in a regulated, complex ecosystem.
* Experience in the MEDITECH EHR Platforms.
* Industry certifications such as CISSP, CSSP, CISM, CRISC, or GCIH.
* Knowledge of regulatory frameworks relevant to the industry (e.g., HIPAA, FERPA, GDPR, CPRA). Pay range: $ 112,000 - $165,000 depending on experience and skill set Annual bonus target of 43% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Healthcare Strategist is a former industry leader that serves as trusted advisors to customers and internal teams, helping CDW anticipate industry needs and deliver differentiated value. Strategists are customer-facing experts who help build and maintain relationships with customers and their leaders and help shape CDW's strategic direction and solutions within a specific industry segment. This role blends deep industry knowledge with technology insight to strengthen customer relationships, drive growth and influence solution development.
What you will do
Customer Relationship Engagement & Advisory
* Build and maintain trusted relationships with customer executives, program leaders, operational stakeholders, and technical teams.
* Facilitate strategic discussions that shape customers' long-term vision, technology posture, and organizational maturity.
* Present and demonstrate industry aligned strategies, solutions, architectures, and partner technologies.
* Participate in onsite meetings, executive briefings, business reviews, and advisory sessions to guide customer decision making.
* Influence customer requirements by collaborating across stakeholder groups and helping define solution direction. Sales & Enablement Support
* Serve as subject matter expert during customer presentations, sales cycles, solution briefings, and large opportunity pursuits.
* Articulate CDW's value proposition clearly to customers, partners, and sellers.
* Train and mentor CDW sellers on industry trends, competitive insights, solution messaging, and customer engagement strategies.
* Support sellers in navigating complex procurement environments and identifying additional opportunities.
* Participate in customer webinars, conference calls, and internal enablement activities to drive team readiness.
* Shape customer's board level vision into strategic sales opportunities Industry Solution Development
* Translate industry problems into scalable, repeatable solution offerings aligned with CDW's portfolio.
* Partner with engineering, services, product, and logistics teams to design complete solution packages.
* Coordinate technology partner participation, ensuring solutions integrate capabilities that address real industry use cases.
* Assist with qualifying and scoping solution opportunities within target accounts.
* Support the development of new offerings that incorporate emerging technologies, regulatory needs, and customer demand patterns. Industry Thought Leadership & Strategic Insight
* Serve as a recognized industry thought leader within CDW's strategist organization, guiding how technology can positively impact the segment.
* Monitor emerging trends, regulatory shifts, competitive movements, and technology innovations relevant to the industry.
* Evaluate new technology approaches to understand their value, the problems they solve, their market potential, and alignment with CDW's strategic roadmap.
* Identify target markets and high-value account segments where CDW can expand its influence.
* Represent CDW at conferences, industry events, briefings, and professional forums to strengthen brand presence and credibility.
What we expect of you
Minimum basic requirements
* Bachelor's degree.
* 10+ years of experience in the specific industry.
* Strong customer-facing skills with experience building trusted executive-level relationships.
* Understanding of technology trends and solution architecture within the industry.
* Experience leading technology implementations including integration, configuration, troubleshooting, training, and adoption.
* Demonstrated leadership, facilitation, strategic planning, and problem-solving abilities.
* Excellent communication, presentation, negotiation, and collaboration skills.
* Proven ability to influence across organizational boundaries and manage multiple priorities.
* Experience navigating procurement processes and uncovering new opportunities.
* Ability to travel as needed. Preferred skills, experience and qualities needed
* Experience in a director level or senior leadership role within the industry.
* 10+ years converting business drivers into quantifiable, tactical technology solutions.
* Experience leading IT strategy and operations in a regulated, complex ecosystem.
* Experience in the MEDITECH EHR Platforms.
* Industry certifications such as CISSP, CSSP, CISM, CRISC, or GCIH.
* Knowledge of regulatory frameworks relevant to the industry (e.g., HIPAA, FERPA, GDPR, CPRA). Pay range: $ 112,000 - $165,000 depending on experience and skill set Annual bonus target of 43% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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