Chamberlain Group
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Supply Chain Analyst

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Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
Job Summary:
As a Customer Supply Chain Analyst, you are expected to implement and track key performance metrics to measure the impact of customer experience improvement initiatives and demonstrate their value. You will assist in successful execution of customer promotional events through the coordination with Chamberlain Group's functional contacts in Sales, Demand Planning, Warehouse Operations, Transportation, and Customer Service.

  • Bachelor's Degree in Business, Supply Chain, Finance or Marketing
  • 1-3 years of relevant work experience in supply chain, customer care, finance, or marketing
  • Strong analytical skills
  • Influencing skills
  • Customer service skills
  • Ability to understand the customer experience
  • Able to travel up to 10% - domestically and internationally

Preferred Qualifications:

  • APICS / Lean / Six Sigma
  • SAP experience
  • BI reporting

Essential Duties and Responsibilities:

  • Drive seemless reporting and analytics through the coordination with Chamberlain Group's functional contacts in Supply Planning, Demand Planning, Warehouse Operations, Transportation, and Customer Service
  • Assist in development of immediate and long-term corrective action plans in cooperation with Chamberlain Group's Supply Chain to identify service issues and failure
  • Monitor and communicate key Supply Chain performance measurements as defined by ongoing development of customer specific targets and measure and reconcile to customer defined scorecards
  • Drive continued improvement in customer experience through building strong cross-functional relationships and leverage the relationships to influence the strategy and operations of each function
  • Work collaboratively with planning team and operations to establish best practices for reporting, analysis, and insights in forecasting, inventory levels, and service levels
  • Analyze actual sales to customers and sell-out data to actively identify exceptional or unforecasted activities; drive fast, appropriate actions to minimize the impact of deviations from the Demand Plan; communicate these actions to stakeholders
  • Assist in the preparation, review, and action planning for key KPI's across the supply chain
  • This is a role within Chamberlain Group's Sourcing, Planning, and Logistics group

This role will be hybrid out of our Oak Brook, IL headquarters.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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What are Chamberlain Group Perks + Benefits

Chamberlain Group Benefits Overview

We are pleased to provide employees with benefit options that are generous, competitive, and provide employees and their family with the protection they may need against illness and/or loss of income. These benefits are part of your total compensation package which includes several benefits described in this New Hire Guide. We regularly compare our benefit plans to the market to ensure we remain competitive in our offerings and pricing and that we are providing benefits relevant to our employees.

Volunteer in local community
Partners with nonprofits
Habit for Humanity
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Personal development training

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