Systems Analyst III

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst III, being a caregiver starts in the office, where you will focus on performing feasibility analyses, designing projects, tracking system resources, identifying solutions and more. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills — your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives. 

This is a hybrid position with 2 days on-site currently. A caregiver in this position works 8:00am to 5:00pm or 7:00am to 4:00pm.

A caregiver who excels in this role will:  

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.  

• Define training requirements and assist with automated systems training.  

• Recommend solutions to enhance system functionality. 

• Support and design department project assignments and small system implementation. 

• Provide input to solution development efforts. 

• Maintain schedules. 

• Track information system resources for assigned projects. 

• Report on project timelines and document performance. 

• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. 

• Maintain project task plans, documentation and communications. 

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor’s Degree and three years of experience 

• Strong analytical, critical thinking, communication, problem solving and relationship building skills 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s Degree 
• Advanced proficiency with databases
• Demonstrated experience in systems support
• Strong project management skills
• Strong ability to provide solution development
• Strong communication skillset

• Microsoft, CompTIA or equivalent certifications 
• ITIL Foundations Certification

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment. 
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.