Talent Operations Manager
Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.
Our Talent Operations team is the heartbeat of our People and Places function, responsible for building global scalable tools, processes and programs that support our employees at every stage of their employee journey. We are helping transform the way that the People and Places Team delivers service to employees. As the Talent Operations Manager, you will enhance employee experiences by providing unparalleled service across a spectrum of functions including onboarding, development, benefits, HR advising, and compliance. You’ll play a critical role in innovating and updating our delivery model, focused on providing exceptional service to our employees at scale. This role is a hybrid/remote role, with a preference for candidates who are able to commute to our Boston office.
About this roll* (Responsibilities)
- Implement and improve people processes and programs that operate effectively at scale including employee relations, performance, benefits management, compliance and more!
- Build key partnerships across the People and Places team and supporting functions.
- Motivate, manage and develop a team that’s excited to make an impact.
- Communicate recommendations on initiatives and influence stakeholders through data and thoughtful interpretation of findings.
- Ensure our people programs and systems are responsive, agile, and aligned with both our immediate goals and long-term vision.
- Determine and measure team capacity and know how to identify and mitigate areas of inefficiency.
Do you have the right ingredients*? (Requirements)
- You have played a key role in scaling people team functions.
- You are hospitality minded and people centric.
- You are passionate about helping your team grow and thrive.
- You advocate for inclusive and equitable processes and program design.
- You are experienced with using HR systems including Workday and intranet tools.
Special Sauce* (Nice to Haves)
- You understand Global norms and nuances, particularly in Canada, India, Ireland, and the UK.
*We love a great bread/food pun
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-DNI
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$100,000—$160,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
