Own post-sales technical relationships for Azure-focused customers, providing FinOps guidance, cloud commitment optimization, governance advice, and executive-level business insights. Monitor Azure commitment utilization, lead Quarterly Business Reviews, identify expansion opportunities, and collaborate with Product, Engineering, and Support to resolve challenges and influence the roadmap. The role requires strong Azure expertise, cloud economics knowledge, customer-facing communication, and the ability to translate technical findings into measurable business outcomes.
Company Overview
Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.
Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes and evolving cloud service provider offerings, and reinvest capital into top-line revenue initiatives. Archera works closely with AWS, Microsoft Azure, and Google Cloud, and a broad network of software and services partners to help each customer execute upon a bespoke, financially-prudent cloud growth and success strategy.
Position OverviewArchera is looking for a Technical Account Manager with deep Microsoft Azure expertise to serve as a trusted cloud optimization advisor to our customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance and optimization strategy, with a primary focus on Azure environments and exposure to AWS and GCP. You'll partner across engineering, finance, and infrastructure teams to ensure customers continuously realize measurable business value from Archera. This is a fully remote role based in the United States
Key Responsibilities- Own the post-sales technical relationship as each customer's primary advisor, with a focus on Microsoft Azure environments
- Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities
- Monitor Azure commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk
- Advise customers on Azure commitment strategy and sizing, FinOps maturity, and cloud governance
- Translate cloud consumption data into executive-level business insights
- Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure teams
- Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow
- Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions
- 4+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
- Hands-on experience with Microsoft Azure
- Azure certifications
- Strong understanding of cloud infrastructure and cloud economics
- Familiarity with FinOps principles and cloud cost optimization
- Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or MACC
- Experience presenting to executive stakeholders
- Ability to translate technical concepts into business outcomes
- Excellent written and verbal communication skills
- Bachelor's degree
- FinOps Certified Practitioner or equivalent experience
- Competitive salary and equity package
- Comprehensive medical, dental, and vision coverage
- 401(k) plan
- Flexible PTO policy
- Remote-first culture
- Opportunity to shape and scale a category-defining FinTech platform
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
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