Lead end-to-end merchant and partner integrations across North America, manage technical integration strategy, troubleshoot API/payment issues, coordinate cross-functional teams, and improve implementation playbooks to ensure timely go-lives and customer satisfaction.
Remote, North America, Full Time, Individual Contributor, 5+ years of experience
Who We Are
At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology gives companies access to leading payment capabilities, allowing them to engage customers confidently and manage global business operations with seamless payment integrations worldwide.
Shape your future with Yuno!
We are orchestrating the best high-performing team! If you are a Technical Account Manager & Implementation ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions. At Yuno, every role impacts the payment revolution.
🟣 How Yuno will challenge you
• Own the end-to-end implementation journey for merchants and partners in North America—from kickoff to go-live and post-launch stabilization.
• Lead technical conversations with customer stakeholders (Engineering, Product, Ops, Risk) on integration strategy, trade-offs, incidents, and risk management.
• Become a trusted advisor to customers: understand business/operational needs, translate them into technical requirements, and drive clear implementation plans.
• Coordinate cross-functionally with Product, Engineering, Solutions, Risk/Compliance, and Support to unblock integrations and ensure timely launches.
• Manage multiple concurrent integrations: track milestones, dependencies, and deliverables, ensuring smooth ramp-ups and customer satisfaction.
• Troubleshoot API/payment issues end-to-end (logs, request/response analysis, error patterns) and drive resolution with internal teams and external stakeholders.
• Improve the implementation playbook: documentation, onboarding assets, runbooks, and process automation to increase delivery speed and quality.
🟣 The skills you need
Minimum Qualifications
• 5+ years of experience in Technical Account Management, Implementation/Integration Engineering, Solutions Engineering, or similar, ideally in fintech/payments/SaaS.
• Strong understanding of RESTful APIs and web services (JSON, XML; SOAP a plus) and API tooling (Postman, Swagger, etc.).
• Proficiency in web fundamentals (HTTP, auth concepts, debugging client/server flows).
• Working knowledge of at least one server-side language (Python, Node.js, Go, Java, etc.)—enough to read code, debug integrations, and speak fluently with engineers.
• Exposure to databases and infrastructure basics (SQL/PostgreSQL/MySQL, logs/monitoring, troubleshooting distributed systems at a practical level).
• Strong project management skills: ability to run multiple workstreams, manage stakeholders, and communicate clearly under pressure.
• Fluency in English.
Preferred Qualifications
• Payments experience (gateways, acquirers, PSPs, fraud tools, tokenization, reconciliation basics).
• Experience with ticketing/incident management tools (Zendesk, Jira Service Management, ServiceNow, etc.).
• Experience supporting enterprise customers in production environments (SLA mindset, structured incident comms).
• Familiarity with security and compliance considerations in integrations (PII handling, OWASP basics).
🟣 What Yuno offers you
• Competitive compensation
• Remote work - You can work from anywhere in North America
• Home office bonus - We offer a one-time allowance to help you create your ideal home office
• Work equipment
• Stock options
• Health plan, no matter where you are
• Flexible days off
• Language, professional, and personal growth courses
Top Skills
Restful Apis,Json,Xml,Soap,Postman,Swagger,Http,Auth Concepts,Python,Node.Js,Go,Java,Sql,Postgresql,Mysql,Logs/Monitoring,Zendesk,Jira Service Management,Servicenow,Payment Gateways,Psps,Tokenization,Reconciliation,Fraud Tools,Owasp,Pii Handling
Similar Jobs
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
The Senior Quality Engineer will lead quality initiatives, drive test automation, and ensure high standards throughout the engineering process, collaborating with cross-functional teams and implementing best practices.
Top Skills:
AppiumBuildkiteJavaScriptPlaywrightTypescriptWebdriverio
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Senior Quality Platform Engineer, you will develop and maintain quality infrastructure, improve developer experience, and implement quality engineering practices to ensure scalable, efficient testing workflows.
Top Skills:
AWSAzureCircleCICypressDockerGCPGithub ActionsGitlabJavaJavaScriptJestJunitKubernetesPlaywrightPythonRubyTypescript
Artificial Intelligence • Productivity • Software • Automation
As a Data Engineer at Zapier, you'll build scalable data systems, enhance product functionality through data, and collaborate with teams to improve data access and usability.
Top Skills:
AWSAzureDatabricksGCPPythonSparkSQLTypescript
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
