Design, implement, maintain, and troubleshoot enterprise LAN/WAN/wireless and security networks. Support deployments, upgrades, migrations, and operational improvements. Analyze requirements, recommend scalable secure solutions, create documentation, monitor performance, resolve reliability/security issues, provide technical support during projects, collaborate with stakeholders, mentor junior engineers, and pursue continuous learning.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are seeking a Technical Consultant with a strong networking foundation to support the design, implementation, troubleshooting, and optimization of enterprise network environments. The ideal candidate holds CCNA and CCNP certifications, has at least 2 years of hands-on experience as a Network Engineer, communicates effectively with both technical and non-technical stakeholders, works well in team environments, and demonstrates a strong desire to learn new technologies.
This role aligns well with a mid-level Technical Consultant profile where consultants independently support remote and onsite projects, bring strong technical expertise, mentor junior engineers, and contribute to solution development and innovation. AHEAD’s network competency model also emphasizes effective communication, teamwork, and continuous learning as core success factors for technical consulting roles. CCNA is a required certification for Technical Consultant roles in the network organization, while CCNP is preferred for that level and required at more senior levels.
Key Responsibilities:
- Design, implement, maintain, and troubleshoot enterprise network solutions across LAN, WAN, wireless, and security environments.
- Support network deployments, upgrades, migrations, and operational improvements for client or internal environments.
- Analyze technical requirements and recommend practical, scalable, and secure solutions.
- Collaborate with engineers, project teams, clients, and other stakeholders to ensure successful project delivery.
- Create and maintain technical documentation, diagrams, implementation plans, and support materials.
- Monitor network performance and assist in identifying and resolving reliability, capacity, and security issues.
- Provide technical support during planning, implementation, testing, and post-deployment activities.
- Communicate clearly and professionally in meetings, written updates, and customer interactions.
- Contribute to knowledge sharing, cross-team collaboration, and continuous improvement initiatives.
- Stay current with emerging networking and infrastructure technologies and pursue ongoing technical development.
Required Qualifications:
- CCNA and CCNP (preferred) certifications.
- Minimum 2 years of experience working as a Network Engineer.
- Hands-on experience with routing, switching, and general enterprise network operations.
- Strong troubleshooting and problem-solving skills.
- Good verbal and written communication skills.
- Ability to work effectively as part of a team.
- Willingness to travel occasionally within the United States when needed.
- Eagerness to learn new technologies and adapt in a fast-changing technical environment.
Preferred Qualifications:
- Experience with Cisco enterprise networking technologies.
- Exposure to wireless, firewall, network security, SD-WAN, or network automation solutions.
- Experience working in client-facing, consulting, or project-based environments.
- Familiarity with documenting designs, configurations, and implementation procedures.
Key Traits for Success:
- Team player with a collaborative mindset.
- Strong sense of ownership and accountability.
- Customer-focused and solution-oriented.
- Adaptable, curious, and committed to continuous learning.
Education:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field preferred.
- Equivalent practical experience may be considered.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Use of AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected].
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
AHEAD Chicago, Illinois, USA Office
401 N Michigan Ave, Chicago, IL, United States, 60611
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