Administer and support JFrog and Atlassian development tooling, troubleshoot incidents and CI/CD integrations, monitor platform health, and improve reliability. The role manages upgrades, configuration changes, performance tuning, documentation, automation, migrations, and on-call support while collaborating with engineering, infrastructure, security, and DevOps teams.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
The TechOps team manages and supports the company’s development tooling. As a TechOps Engineer, you will play a critical role in maintaining, developing, and improving these tools and supporting the internal users who depend on them. You will be a key point of contact for technical issues, service requests, platform configuration changes, and opportunities to enhance the effectiveness of our tooling.
Your Future Role within QRT:- Support and administer JFrog applications.
- Support and administer Atlassian Data Center applications.
- Investigate, triage, and resolve incidents, service requests, and user issues in a timely and professional manner.
- Monitor platform health, performance, availability, and usage trends across the development tooling estate.
- Contribute to performance tuning.
- Support and troubleshoot CI/CD workflows and integrations.
- Work closely with engineering, infrastructure, security, and DevOps teams to resolve complex technical issues.
- Maintain clear documentation, runbooks, support processes, and operational procedures.
- Lead upgrades, configuration changes, maintenance activities, and platform improvements.
- Support future migration initiatives.
- Identify recurring issues and contribute to long-term improvements, automation, and service reliability.
- Participate in the team’s on-call rota to support the availability and reliability of critical development tooling.
- A minimum of 5 years’ experience in a technical support, systems administration, TechOps, DevOps or platform operations role.
- Strong experience supporting JFrog applications.
- Hands-on experience administrating Atlassian products.
- Experience with AWS, including EC2, RDS & EKS.
- Strong troubleshooting skills across applications.
- Experience investigating performance issues, service degradation, and high-volume platform usage.
- Experience using Infrastructure as Code and configuration management tools such as Terraform and Ansible.
- Excellent analytical and problem-solving skills.
- A proactive mindset, with a focus on continuous improvement and root-cause resolution.
Base salary range for this position is $170,000 to $240,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
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