The Telecom Analyst manages billing invoices, analyzes vendor charges, prepares reports, and resolves related issues with a focus on telecom costs and vendor relations.
The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom costs, working with the vendors and clients to resolve any related issues.
Key duties include invoice creation & management, cost allocation management, report development and analysis, and responding to customer requests.
Responsibilities
- Analyze vendor invoices and create and process rebilled invoices, mapping billing rates, as well as identify discrepancies and opportunities for savings.
- Investigate telecom usage charges with the help of invoices and customer service representatives.
- Prepare and ensure that month-end activities are executed on a timely basis, i.e.
- Prepare system charge back department journals, do relevant bill/ledger reconciliations & Telco accruals, and work with Suppliers on ensuring current ageing debts are resolved.
- Prepare Monthly Reports as required.
- Resolve Telco and business group queries related to invoices and payments information on a timely basis.
- Run and analyze reports: AP and Accrual reports.
- Work with Clients and Internal Sakon representatives during US hours and chase vendors as required.
- Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection).
- In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review of invoice processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects.
Skill and Experience
- Interpersonal skills to work effectively in a team environment.
- Proficiency in Microsoft Excel required. Working knowledge of Power Point and Word.
- Understanding of Telecom (primarily cloud service like AWS).
- Telecom Expense Management and/or Accounts Payable experience preferred
- Required Education Associate's Degree
- Oral and written communication skills, able to work effectively with employees both internal and external to the finance function.
- Effective time management and organization skills with a proven ability to multi-task
- Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.
Top Skills
AWS
Excel
PowerPoint
Word
Similar Jobs
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Lead the platform product management team, define strategy and roadmap, enhance integration ecosystems, and build relationships with customers, while guiding a diverse team of product managers to accelerate product delivery.
Top Skills:
AIAPIsApplication Development ToolsDeveloper ToolingIntegration ArchitectureRestfulShared Services
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Lead product management for AI and automation, develop strategies, manage portfolios, empower teams, and drive customer-focused product decisions to enhance operational efficiency.
Top Skills:
AIAutomationGenerative AiLow CodeNo CodeSaaS
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As Principal Product Manager, you'll drive the evolution of PagerDuty's developer platform, focusing on API integration and developer experience, while collaborating closely with engineering and AI teams.
Top Skills:
APIsRestful ApisSaaS
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

