The Territory Account Manager drives revenue through new logo and upsell opportunities, collaborates with teams, manages accounts, and resolves customer issues.
Zimperium is seeking a high-energy, self-motivated Territory Account Manager, to drive revenue in assigned territory through new logo and upsell/cross sell opportunities with existing customers.
Reporting to the RVP - America Sales, the Territory Account Manager acts as a key liaison between Zimperium’s business development and support teams. This role works closely with management and operations to guide customers through onboarding and delivery, promote product offerings, and help align feature development with Zimperium’s strategic goals.
The Territory Account Manager must collaborate effectively across time zones with internal teams and select customers. The ideal candidate brings a passion in cybersecurity, a strong background in managing complex cross-functional integrations, and knowledge of software development across various platforms and devices. Success in this role requires building strong relationships with account leads and internal stakeholders, including product, technology, business, and executive leadership.
Location Preference: Applicants located in Dallas, TX
Key Responsibilities
• Develop an understanding of all Zimperium products and features.
• Plan, develop and report account metrics through software dashboards and other tooling.
• Maniacal focus on pipeline generation (solidified process around identifying / prospecting stakeholders in target accounts.
• Provide monthly updates to management outlining a standard set of performance metrics for each Account using software tools.
• Represent the client perspective in internal strategy meetings, ensuring customer impact is considered during product planning and updates.
• Act as a point of escalation for complex issues that require coordination across multiple departments or external vendors.
• Support documentation and knowledge-sharing efforts by creating or updating client-specific onboarding guides, FAQs, and how-to content in collaboration with the support team.
• Cultivate strong, positive relationships with customers and partners.
• Identify opportunities for growing an Account with additional products and fulfill business processes to deliver them.
• Provide LOEs and SOWs as needed per account.
• Identify pain points in the customer experience and work to resolve issues at the account level.
• Providing actionable recommendations to internal business, product, and technology teams.
• Work closely with operations, sales, and business development teams to summarize.
Requirements and Qualifications
• 5+ years of account-based management in the SaaS or related technologies space.
• Strong relationships at security focused VARs within the region.
• Strong verbal and written communication, time management, organizational as well as presentation skills.
• Comfort with a fluid, fast-paced environment.
• Passion for problem solving with a roll-up-your sleeves demeanor.
• Atlassian suite experience using Jira, Confluence, and others
• The ability to create technical and operational documentation (SOWs, LOEs, technical workflows) for both technical and non-technical audiences is a plus.
• Proficient in the understanding of MEDDPICC and impeccable SFDC hygiene.
Zimperium® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Similar Jobs
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Customer Education Consultant develops and delivers tailored training plans for customers, leading training sessions and collaborating on learning materials to enhance customer product adoption and satisfaction.
Top Skills:
Articulate 360Captivate
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
As a Mission Architect, you'll oversee OPIR mission architecture, spacecraft design, and performance assessments, while leading modeling efforts and developing algorithms.
Top Skills:
Eo/Ir SensorsMission Data Processing AlgorithmsModeling And Simulation ToolsRemote Sensing
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead growth initiatives and partnerships in the US Domestic aerospace and defense sectors, focusing on business development and customer engagement.
Top Skills:
Microsoft Office SuiteSalesforce
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
