Manages and grows laboratory testing accounts through renewals, service expansion, inbound lead qualification, consultative sales, proposals, negotiations, and closing. Identifies customer testing needs, develops account and territory plans, coordinates with laboratory and technical teams, supports new sample-submission programs, and maintains accurate Salesforce activity and forecasts.
Testing Sales Specialist (Remote, US)Company OverviewFor more than two decades, FoodChain ID has been at the forefront of the New Food industry, providing expertise worldwide to navigate the requirements of an ever-growing demand for higher levels of transparency, accountability, safety, and sustainability. Our technical and business services include serving clean labels, food safety, and sustainability claims through offerings of Non-GMO Project verification, USDA Organic certification, BRC and SQF food safety certification, and more. Today, more than 30,000 companies in over 100 countries rely on our industry-leading solutions. The FoodChain ID vision encompasses nothing less than assuring the safety, transparency, and integrity of the global food chain, one client and product at a time.Position SummaryThe Testing Sales Specialist grows FoodChain ID's laboratory testing business by managing assigned accounts, responding to inbound opportunities, and developing new testing programs. This customer-facing role helps Food and Beverage companies identify the right testing solutions, navigate the sales process, and establish successful sample-submission and service programs.Key Responsibilities
- Manage and grow assigned testing accounts through account management, renewals, and service-line expansion.
- Respond promptly to inbound leads and execute a consistent follow-up cadence to qualify and advance opportunities.
- Identify customer testing needs and business drivers, then position FoodChain ID testing solutions that address those requirements.
- Build relationships with quality, food safety, procurement, operations, and other key stakeholders within assigned accounts.
- Develop and execute account and territory plans that create new testing opportunities and revenue growth.
- Lead sales opportunities from discovery through pricing, proposal development, negotiation, and close, in alignment with FoodChain ID pricing and turnaround-time standards.
- Partner with laboratory teams, technical experts, product, and marketing to confirm solution feasibility and ensure customer needs are addressed.
- Support customers in establishing new sample-submission processes and testing programs.
- Maintain accurate customer activity, opportunity, and forecast information in Salesforce.
- Bachelor's degree in business, food science, a related scientific discipline, or equivalent relevant experience.
- Customer service or other laboratory experience, preferably in food and beverage testing, laboratory services, food safety, quality, or another technical-services environment.
- Demonstrated success managing consultative B2B sales opportunities and closing complex deals.
- Working knowledge of sales processes, including lead qualification, account development, pricing, and closing.
- Experience using CRM systems and Microsoft Office applications.
FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at [email protected].
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