Training and Project Coordinator

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We are seeking a highly organized, detail-oriented Training & Project Coordinator responsible for coordinating the planning, logistics,
execution and overall experience of customer training programs and events (both in-person and virtual). This role blends event coordination,
customer experience management and administrative execution with a strong focus on delivering polished, seamless, high-touch experiences
for both internal teams and high-end customers.

The ideal candidate thrives in a fast-paced environment, enjoys independently managing many moving parts troubleshooting and resolving
unexpected challenges, and takes pride in creating exceptional experiences—from registration through post-event follow-up.

Training & Event Coordination

• Manage end-to-end logistics for customer training programs and events (in-person and virtual)
• Manage event timelines, agendas, room setups, AV needs, materials, and on-site execution
• Serve as the primary point of contact for internal stakeholders, trainers, and external vendors
• Support multiple events simultaneously while maintaining accuracy and strong attention to detail

Customer Experience & Hospitality

• Deliver high-touch customer experiences, including dinner reservations and hospitality arrangements for executive-level and high-end customers
• Ensure a polished, professional, and welcoming experience before, during, and after training events
• Proactively anticipate customer needs and resolve issues to ensure a seamless experience

Registration & Event Administration

• Manage online registration platforms, attendee lists, confirmations, and communications
• Track attendance, special requests, dietary needs, and follow-up requirements
• Maintain accurate records, reports, and documentation related to events and training programs

Operational & Administrative Support

• Coordinate travel, lodging, and logistics as needed for trainers or special events
• Support budget tracking, purchase orders, invoices, and vendor coordination
• Assist with continuous improvement of event processes, tools, and customer touchpoints

The estimated pay for this position is $55,000.00. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.