Prepare and manage Treasury Solutions documentation from sales requests and pro-formas, create and send client packages via DocuSign, follow up on missing or exception items, prepare Excel pro-formas for pricing, support department operations, cross-train, and provide guidance to peers and sales officers to ensure accurate, policy-compliant documentation.
Job Summary & ResponsibilitiesResponsibilities include, but are not limited to:
- Working from the sales proposal, pro-forma, and Treasury Solutions officers request to select documentation required. Depending upon type of transaction, documents may include Treasury Set Up forms for all cash management products, Insured Cash Sweep documents, proforma preparation etc. Create documents using Microsoft software (Word, Adobe, Excel) and other related programs; ensure the timely delivery of documents as directed.
- Prepare Treasury Solutions documentation upon receipt of request from the Treasury Sales Officers, review requests and related supporting documents. Ensure that all required documents are accurately completed and are provided to properly evidence the request and permissions requested.
- Send packages to clients through DocuSign and move to Treasury Support for Implementation.
- Follow-up with Sales Officers, clients and others for missing items needed to create accurate Treasury documentation.
- Perform follow-up with Sales officers, clients and others for document exceptions and trailing documents.
- Respond to questions concerning documentation from Treasury Sales Officers, clients and other staff members. Resolve differences and provide direction to others to facilitate the documentation process.
- Prepare pro-formas in Excel to provide accurate pricing for deposit services in appropriate service charge routine.
- Provide support to peers in all facets of the department to perform routine tasks required to run the department and carry out various daily functions.
- Review all work assignments for accuracy and completeness, answer questions and provide guidance.
- Participate in cross training throughout Treasury Solutions to be able to provide support and assist with special projects.
Required Skills:
- Knowledge of Treasury Solutions terminology and legal documents used in Treasury Solutions.
- Experience in completing documents with accuracy.
- Ability to read and interpret documents such as client statements and proformas.
- Ability to write routine reports and correspondence.
- Ability to use strong interpersonal skills to clarify instructions from Treasury Solutions officers, clients, and other bank representatives to resolve problems and correct discrepancies that negatively affect the production of documents that conform to bank policy.
- Basic PC skills including Microsoft Word, Excel. Preferred familiarity with Miser and DocuSign software packages.
Required Experience:
- High School Diploma or GED and a minimum of 2 years of Commercial Banking experience in retail, corporate or operations divisions.
- Associate degree with related experience is preferred.
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