Underwriting Associate-Specialty

Essential Functions:

• Prepares and approves account renewals within established authority limits, with an emphasis on long-term profitability, retention, and alignment with region and company pricing objectives.

• Applies underwriting guidelines and negotiation expertise to secure appropriate rates.

• Conducts a comprehensive review of account details, including coverage provisions, claims history, and relevant updates or modifications.

• Assesses the risk profile of each account to determine renewal eligibility in accordance with underwriting standards.

• For accounts exceeding authority limits, compiles and presents necessary information for underwriter review and completion of the renewal process.

• Maintains clear and proactive communication with agents to ensure all required renewal documentation is requested and obtained.

• Engages in ongoing collaboration with underwriters throughout the renewal process, fostering a comprehensive approach to managing the agency’s book of business. Ensures accurate and thorough file documentation.

• Facilitates the new business underwriting process by conducting a thorough analysis of submitted Acord and supplemental applications, loss runs, and additional underwriting documentation provided by agents.

• Engages in proactive communication with agents to obtain any necessary underwriting information required for risk assessment.

• Leverages loss history data and utilizes industry tools, such as CAB, OSHA databases, Betterview, and other relevant resources, to assess risk acceptability.

• Establishes and maintains strong professional relationships with agents by delivering exceptional customer service, fostering policy renewal retention, and driving new business growth.

• Engages in consistent and meaningful interactions through in-person meetings, virtual conferences, phone consultations, and written correspondence to strengthen partnerships.

• Addresses agent inquiries and concerns regarding endorsements and renewals in a timely and effective manner, collaborating with internal teams to develop solutions that align with the objectives of both the carrier and the agency.

• Underwrites and provides endorsement quotes to agents.

• Assesses the potential risks associated with proposed endorsements, taking into account factors such as policy coverage, loss history and claims data to evaluate the overall impact on the policy.

• Reviews and approves reinstatements and cancellations. Assists agents with policy billing inquiries.  

• Collaborates with experienced underwriters and territory management team members to develop understanding of company and branch risk appetite, underwriting resources, and systems.

Education & Experience:

• Associate degree or equivalent relevant experience

• One year of insurance industry experience or related experience

• Bachelor’s degree may be considered in lieu of the insurance industry experience requirement

Knowledge, Skills & Abilities:

• Strong attention to detail and accurate data entry skills

• Good computer skills with proficiency in Microsoft products

• General knowledge of insurance terminology

• Good problem-solving and decision-making skills

• Excellent customer service and communication skills

• Strong organizational and time management skills

• Strong negotiation skills

• Ability to work in a team setting as well as independently