Underwriting Associate - Underwriting Center

| United States | Remote | Hybrid
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You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
The Underwriting Associate will be a part of CNA's Underwriting Center driving the renewal process for an assigned book of business. Our team underwrites a diverse mix of business and industry classes including Manufacturing, Professional Services, Construction, Financial Institutions, Healthcare, Real Estate, Technology, and more.
T his individual will be responsible for the entire underwriting lifecycl e, from renewal submission through policy issuance, within delegated authority.
Performs a combination of duties in accordance with departmental guidelines:
1. Performs underwriting analysis and documentation to determine risk eligibility in accordance with company guidelines and renewal standards, within assigned Letter of Underwriting Authority .
2. Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action. Independently engages agency to clarify intent of endorsement or seek missing information.
3. Handles renewal book within assigned authority; works independently on renewal book, analyzes exposures/controls, and takes action steps on renewals within assigned authority.
4. Leveraged as the first-line point of contact to the producers/customers on account related matters.
5 . Works as a liaison across CNA to resolve issues (billing and collections; risk control; underwriting services; guidance from segment and line of business leaders; underwriting services; operations; subject matter experts)
6 .Documents assigned files ensuring completeness, compliance and quality (correspondence, proposals, endorsements, cancellations, etc.).
7 . Executes on pricing strategy ( i.e. business unit pricing tools) in compliance with regulatory and CNA specific underwriting strategies ; responsible for documenting pricing rationale .
8 . Expert on systems and workflows. Serves as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners.
9 .Keeps current L ine of B usiness strateg ies, state/territory issues , regulations and trends.
May perform additional duties as assigned.
Reporting Relationship
Supervisor or Manager
Skills Knowledge & Abilities
1. Strong time management and analytical skills
2. Strong interpersonal and communications skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Demonstrated ability to work independently on multiple tasks.
4. Strong capability to advise and coach others.
5. Demonstrated customer service experience and the ability to interact with a wide variety of people on a daily basis in person and via telephone and email.
6. Strong knowledge of Microsoft Office Suite as well as other business-related software.
7. Knowledge of Property and Casualty insurance preferred .
Education & Experience
1 . Bachelor's degree or equivalent experience.
2. Typically, a m inimum of three years of related work experience.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

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Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How does the company support your career growth?

Throughout my five-year career, I’ve seen CNA value creating thinking and continuous learning. My managers actively encourage me to pursue rewarding professional development opportunities. Those opportunities have had a direct impact on my career growth. At CNA, the opportunities are endless and your career aspirations matter.

Alaina Cole

Underwritting Specialist

What unique initiatives do you have that encourage innovation?

We have an Innovation program and team that designs processes to encourage creative thinking and capture ideas across CNA. In addition to collaborating with and learning from world-class technology partners, we also host events such as our Innovation Summit and Hackathon, which bring winning competition ideas to life in real products and services.

Keith Zhang

Architecture Consulting Director

What's the biggest problem your team is solving?

A primary focus of my team is reducing the time-to-market associated with machine learning models. By leveraging cutting-edge cloud services and streamlining processes, we’re enhancing the model development lifecycle. That enhancement allows us to use efficient, effective predictive analytics when making business decisions.

Ryan Gulden

Senior AI/ML Engineer

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available

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