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Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.
We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.
The Vice President of Supply Chain, Americas, has full accountability for customer fulfilment and supply chain execution throughout the United States, Canada, and Latin America. This executive leads a multifunctional, cross-country supply chain operation, balancing centralized logistics with local execution. The VP ensures high service levels, cost efficiency, and resilience, aligning fulfilment with commercial priorities and market expansion.
Key Responsibilities
Enterprise Fulfilment Leadership – Americas
Lead end-to-end fulfilment across the Americas, responsible for service, cost, and operational strength.
Design and deliver regional fulfilment strategies to drive revenue, margin, customer experience, and scalability.
Oversee all aspects of supply chain: logistics & fulfilment, order management, spares/service, refurbishment operations.
Ensure high performance in OTIF (On Time In Full), cost to serve, inventory velocity, and customer satisfaction.
Regional Model & Market Leadership
Provide strategic oversight to country supply chain leaders and direct management of US operations.
Establish an integrated operating model, combining centralized hubs, local teams, and third-party partners.
Set standards for governance, performance management, and escalation frameworks.
Lead both day-to-day operations and crisis responses.
S&OE and IBP Leadership
Own the supply chain agenda in Sales & Operations Execution and Integrated Business Planning forums.
Manage near-term risks and enable rapid executive decisions.
Align capacity, inventory, and logistics strategies with business goals.
Strategic Transformation & Value Creation
Define and lead Americas supply chain strategy, aligned with global vision and regional priorities.
Sponsor transformation initiatives (network redesign, automation, digital solutions, cost optimization).
Build fulfilment ecosystems that support new channels, omnichannel complexity, and market growth.
Talent Leadership & Organization
Inspire, develop, and manage a senior leadership team across fulfilment, logistics, and operations.
Drive a high-performance culture through succession planning, capability development, and strong accountability.
Stakeholder Management & Ecosystem Governance
Act as executive partner to Commercial, Finance, Digital, and Demand Planning leads.
Ensure fulfilment readiness for market strategies, product launches, and pricing.
Oversee governance and performance of key strategic partners (3PLs, service centers), ensuring quality and cost objectives.
Required Experience and Capabilities
Executive Experience: 15–20 years in supply chain leadership roles (VP or equivalent) with end-to-end regional scope.
Industry Background: Experience in high volume, service-critical, consumer-focused industries (e.g., Consumer Electronics, CPG, Retail, Apparel, Medical Devices).
Large Retail/E-commerce Channel Experience: Deep understanding of US retailer/e-commerce requirements (Walmart, Amazon, Costco, etc.), including omnichannel fulfilment, retail compliance, and peak management.
Strategic Transformation: Proven delivery of multi-country integrated supply chain models, network optimization, automation, digital transformation, and resilience under disruption.
Partner Management: Success in managing large, outsourced operations and extended fulfilment ecosystems (3PLs, transport, service centers) with data-driven accountability (SLAs, KPIs).
S&OE & IBP: Demonstrated leadership in Sales & Operations Execution and Integrated Business Planning, making operational recommendations for senior forums.
Talent & Influence: Effective cross-functional leadership, strategic vision, and board-level communication skills; strong in talent development and organizational scaling.
Ideal candidates have operated at scale in companies supplying major US retailers or e-commerce platforms, with a track record of excellence in service, resilience, and commercial partnership in complex fulfilment environments.
Benefits:At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.
Financial benefits:
• 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle benefits:
• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Dyson Product Discounts
Health benefits:
• Multi-Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short-Term and Long-Term Disability
Compensation: $300,000 - $350,000 + annual bonus opportunity
#LI-Onsite
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Dyson Chicago, Illinois, USA Office
1330 W Fulton Market, Floor 5,, Chicago, Illinois, United States, 60607
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