Own and grow a portfolio of high-volume retail traders across prediction markets and crypto/equity perpetual futures. Responsibilities include sourcing, converting, onboarding, retaining, and reactivating VIP clients; managing relationships through digital communities and calls; coordinating with Product, Risk, Support, and Operations; monitoring trading activity; providing client feedback; meeting volume and acquisition KPIs; and maintaining CRM forecasts.
We are building the VIP retail franchise for CFTC-regulated prediction markets and perpetual futures — including crypto and equity perps. As VIP Sales Manager, you own a book of high-volume individual traders: acquire them, get them live, keep them trading, and turn them into durable volume.
This is a relationship-first sales role for sophisticated retail / prosumer traders — crypto perps whales, prediction-market power users, sportsbook/CFD VIPs migrating onshore, and active equity-derivatives traders. You run the full motion end to end: source leads, convert, onboard, retain, and win back. You are the primary point of contact for your top accounts and the voice of the trader back into Product, Risk, and Growth.
Job Responsibilities:
- Build and own a pipeline of VIP retail traders who are a natural fit for event contracts and crypto/equity perps.
- Drive the full sales cycle: outreach, qualification, conversion, onboarding, and ongoing high-touch coverage.
- Source new high-value traders from competitor venues (offshore perps exchanges, other prediction markets, CFD brokers, sportsbooks) and convert them with clear positioning on liquidity, fees, UX, and regulatory edge.
- Navigate each VIP to the right product mix — prediction markets vs. crypto perps vs. equity perps — based on how they actually trade.
- Reactivate dormant top traders with data-driven outreach and bespoke incentives (fee tiers, rebates, referral perks, priority support).
- Serve as day-to-day coverage for your book: Telegram/Discord/calls, fast issue resolution, and liaison with Support, Risk, and Ops.
- Monitor client activity and surface structured feedback on product, margin, fees, and UX to Product and Growth.
- Hit and report VIP KPIs: volume, active traders, new acquisitions, winbacks, and competitor migration.
- Represent the brand in trader communities and at conferences/events where VIP retail traders congregate.
- Keep CRM pipeline and forecasts accurate; document every material client interaction.
Job Requirements:
- 3–5+ years in client-facing VIP sales, retail derivatives coverage, or BD at a crypto exchange, CFD broker, prediction market, sportsbook VIP desk, or similar.
- Existing network of high-volume individual traders (crypto perps, event markets, or equity derivatives) you can engage from day one.
- Fluency in how retail/prosumer traders use perps and event contracts: leverage, margin modes, funding, fees, and what actually moves volume.
- Proven ability to source from cold, close, and monetize VIP relationships against volume or revenue targets.
- Comfort in a regulated US (CFTC) environment; Series 3 preferred or obtainable within 60 days.
- High EQ and white-glove instincts — equally credible in a Telegram group and on a one-on-one with a serious trader.
- Excellent written and oral English (local language a plus). Writing/presentation samples welcome.
Nice to Have:
- VIP or derivatives sales at Binance, Bybit, OKX, Coinbase, Hyperliquid, dYdX, or a regulated prediction market.
- Background in sportsbook / gaming VIP acquisition or high-stakes player management.
- Familiarity with prediction markets and event-driven trading.
- Active presence in crypto or trader communities (X, Discord, Telegram).
- Exposure to US-compliant perpetual-style futures vs. offshore perps.
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
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