Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com.
Blend is seeking a Workforce Solutions Leader to define, build, and scale a next-generation workforce strategy that helps clients transition from traditional contingent labor models to AI-enabled, outcome-driven operating models.
Job DescriptionThis is a senior, growth-oriented leadership role responsible for shaping how work gets done in an AI-enabled world, where intelligent systems, automation, and human expertise are deliberately orchestrated to drive efficiency, quality, and measurable business value.
The ideal candidate brings deep credibility in the staffing, contingent labor, or BPO ecosystem, combined with a forward-looking perspective on how those models must evolve to meet modern enterprise needs. This individual will be seen by clients as a trusted advisor and by internal teams as a catalyst for change. Ideal candidates are credible with senior buyers, collaborative by nature, and seen as a reason to buy.
Key Responsibilities
Strategy & Vision
Define and articulate Blend’s point of view on the future of workforce solutions in an AI-enabled enterprise.
Develop and execute a multi-year roadmap to evolve contingent labor, managed services, and talent-based offerings into scalable, AI-driven workforce solutions.
Identify where automation, AI, and operating model redesign can materially improve client outcomes.
Offering Development & Commercialization
Design and launch differentiated workforce solutions that blend talent, technology, automation, and AI.
Build clear value propositions, pricing models, and commercial structures tied to outcomes, efficiency, and ROI - not just headcount.
Ensure offerings are operationally sound, scalable, and financially viable.
Client & Growth Leadership
Partner with sales and client leaders to originate opportunities, secure executive buyers, and expand strategic client relationships.
Lead executive-level conversations with clients around workforce transformation, AI adoption, and operating model change.
Position Blend as a long-term strategic partner with Fortune 1000 clients.
Collaboration & Execution
Work closely with Practice Leaders, Talent Leaders, Solutions Leaders, Finance, Marketing, and Delivery teams to bring offerings to market and ensure successful execution.
Serve as a connective leader who can bridge strategy, sales, and delivery.
Experience:
10+ years in consulting, workforce solutions, staffing, contingent labor, BPO, or professional services.
Demonstrated experience developing, scaling, and commercializing services or solutions that drive revenue growth.
Strong understanding of AI, automation, and data-driven operating models from a business perspective.
Experience supporting Financial Services marketing, brand, or product teams strongly preferred.
Skills & Attributes:
Strategic visionary mindset with the ability to translate future-state concepts into market-ready offerings.
Credible executive presence with senior client stakeholders.
Comfortable challenging legacy models and navigating ambiguity.
Growth-oriented, entrepreneurial and biased toward action.
Strong commercial and financial acumen.
Ability to analyze data and market trends to make informed, strategic decisions while avoiding analysis paralysis.
Collaborative leader capable of mobilizing cross-functional teams.
Education
Bachelor’s degree in business, marketing, or a related field is required; an MBA or equivalent advanced degree is preferred.
Other Requirements:
Willingness to travel as required to meet with clients and attend external and internal events.
What We Offer:
Competitive compensation package with performance-based incentives.
Comprehensive benefits including: health, dental, and retirement plans.
A dynamic, collaborative, and inclusive work environment.
Opportunity to shape and influence the strategic direction of a growing company.
A diverse workforce is a strong workforce.
To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.
This is not the work of the moment, and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.
All your information will be kept confidential according to EEO guidelines.
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