Manages end-to-end KYC onboarding, remediation, and renewals for wholesale banking clients. Responsibilities include coordinating due diligence documentation, analyzing ownership structures, partnering with Front Office, Legal, Compliance, Credit, and Operations, resolving onboarding issues, meeting timelines, escalating risks, supporting screening and client exits, and implementing process improvements while maintaining regulatory and control standards.
Join JPMorganChase and discover a career where your skills and ideas truly make a difference. You’ll help shape the future of data management by supporting client onboarding and collaborating with teams across the organization. Your attention to detail and commitment to excellence will ensure we meet regulatory standards and deliver outstanding client experiences. The position offers opportunities to innovate and contribute to process improvements.
As an Associate within the Wholesale KYC Operations (WKO) Banking Middle Office team in the Corporate & Investment Bank, you will play a critical role in managing the Front Office relationship for business requests in KYC Onboarding, Remediation, and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team for incorporation into the KYC platform. You will collaborate closely with Bankers, Operations, Credit, Legal, and Compliance to provide efficient and timely onboarding of new and existing client relationships, ensuring compliance with regulations and protecting the bank’s reputation and financial assets.
As an Associate within the Wholesale KYC Operations (WKO) Banking Middle Office team in the Corporate & Investment Bank, you will play a critical role in managing the Front Office relationship for business requests in KYC Onboarding, Remediation, and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team for incorporation into the KYC platform. You will collaborate closely with Bankers, Operations, Credit, Legal, and Compliance to provide efficient and timely onboarding of new and existing client relationships, ensuring compliance with regulations and protecting the bank’s reputation and financial assets.
Job responsibilities
- Manage new business requests received from the Front Office and facilitate the KYC process end-to-end.
- Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
- Conduct in-depth analysis on client ownership structures using publicly available sources and client documentation, seeking additional confirmation or approvals as required.
- Work closely with the Front Office and, when necessary, directly with clients to obtain all supporting evidence for full KYC due diligence.
- Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
- Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
- Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and ensure continuity of information flow.
- Assist Relationship Managers with overnight screening, client exits, and other KYC-related tasks as required.
- Manage personal workload and priority items, ensuring timely escalation of key risks/issues to management.
- Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
- Identify and execute process improvements, providing guidance and support on key process and technology initiatives.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent.
- At least 3 year of relevant experience in KYC, Client Onboarding, Audit, Control, Risk, AML, or Research functions
- Knowledge of multiple client types (e.g., Corporates, SPV, Trust, FIs).
- Understanding of the financial industry with expertise in various lines of business, including Corporate Investment Banking.
- Strong verbal and written communication skills.
- Strong time management, organizational, and relationship-building skills.
- Client-focused with a strong controls mindset and commitment to quality.
- Experience adhering to controls and compliance standards.
- Ability to quickly grasp and learn new concepts and procedures.
Preferred qualifications, capabilities, and skills
- At least 3 year of relevant experience in KYC, Client Onboarding, Audit, Control, Risk, AML, or Research functions, preferably within the banking industry.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Chicago, Illinois, USA Office
Chicago, IL, United States
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