Workplace Experience Specialist

IMC is seeking a friendly, proactive, and professional Workplace Experience Specialist to join our growing Chicago team. In this role, you'll serve as the front-of-house receptionist while managing employee engagement initiatives, event planning, vendor relationships and other ad hoc requests. As a key culture ambassador, you'll play an integral role in fostering community and maintaining company morale.
Why Join IMC?
At IMC, you'll be more than a receptionist-you'll be a culture builder, experience creator, and trusted partner in shaping how our employees feel every day they walk into the office. If you thrive on connecting people, optimizing processes, and making work feel a little more fun, this role is for you.
Your Core Responsibilities:

• Act as the face of IMC while warmly greeting employees and guests, helping employees troubleshoot issues, and connecting employees with the right resources
• Answer and manage incoming calls with professionalism and courtesy
• Curate creative content for internal social platforms and digital screens throughout the office to keep employees informed and engaged
• Oversee conference room management, provide booking support, and assist with inter-floor logistics
• Promote and coordinate employee engagement programs, weekly social events, and in-office perks
• Facilitate onboarding/offboarding processes including workspace setup and new hire engagement
• Coordinate travel bookings for employee transfers and serve as the go-to expert for the company's travel platform
• Work closely with our Best Buddy program and collaborate with the Facilities & Events teams
• Enforce security protocols to maintain a safe workplace, including supporting the Emergency Response Team and attending relevant trainings
• Partner with the Workplace Experience Manager on special projects and office-wide initiatives
• Act as a liaison with the building management to address office needs and extend additional perks to employees
• Continually improve workplace operations and identify opportunities for efficiency

Your Skills and Experience:

• 2+ years of corporate front desk or reception experience
• Exceptional communication and interpersonal skills; ability to interact effectively with employees at all levels
• Strong organizational skills and attention to detail; ability to manage multiple projects simultaneously
• Proficient with Office 365, Canva and other workplace platforms
• Creative thinker with a positive attitude and problem-solving mindset
• Ability to work independently and as part of a team in a fast-paced, dynamic environment

Please note that immigration sponsorship is not offered for this specific opening.
The hourly pay range for the role is included below. This pay range is only one component of total compensation; all full-time, permanent positions are eligible for a discretionary bonus and benefits, including paid leave and insurance. Please visit Benefits - US | IMC Trading for more comprehensive information.
Pay Range:
$30.00 - $35.00/hour
About Us
IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we've been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.