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Top AI & Machine Learning Jobs in Chicago, IL
Fintech
Own monitoring, testing, and tuning of Inspira's AI virtual agent to improve resolution, deflection, and CSAT. Analyze conversation transcripts and performance data, run A/B and regression tests, adjust retrieval/configuration and intents, partner with Content and IT to fix knowledge gaps, maintain performance dashboards, lead root-cause analysis, and support go-lives for new bot capabilities.
Top Skills:
A/B TestingAi Virtual Agent PlatformsCx Analytics (CsatFin VoiceIntercomKnowledge Base SystemsNpsPrompt EngineeringResolution/Deflection Metrics)Retrieval-Augmented Generation (Rag)
Fintech
Build and validate predictive models, analyze large structured and unstructured datasets, generate business insights, present analytic results to stakeholders, and develop tools to advance analytics capabilities.
Top Skills:
ExcelMicrosoft WordOutlookSalesforce CRM
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Top Companies in Chicago, IL Hiring AI & Machine Learning Roles
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