Leads Coupa’s post-sales and partner enablement portfolio, including Coupa University, customer education, certifications, and enablement for Customer Success, Consulting, Support, and partners. Owns education strategy, commercialization, learning systems, release readiness, change management, team development, and cross-functional operating rhythms. Connects training and certification activity to renewal, retention, revenue, support deflection, customer satisfaction, and partner outcomes. Manages managers and aligns executive stakeholders around a scalable enablement model.