Leads OnDeck’s strategic partner account management function, owning partner relationships from onboarding and go-live through expansion, tier upgrades, and renewal. Builds the account growth playbook, QBR program, health scorecard, and scalable operating processes. Manages and coaches account managers, directly oversees high-value partner relationships, drives upsell and cross-sell, coordinates co-marketing, forecasts origination, and translates partner feedback into product and business priorities.