Top Customer Success & Experience Jobs in Chicago, IL

The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.

As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.

The Specialist Product Support will provide advanced technical support for B2B SaaS products, troubleshoot complex issues, and manage internal documentation to improve team effectiveness.

The Principal Customer Success Manager oversees major enterprise accounts, serving as a strategic advisor to clients while driving value realization and retention efforts in collaboration with internal teams.

As a Solution Advisor, you'll work with sales teams to provide insights on supply chain solutions, conduct workshops, and develop proposals for clients.

The Manager of Customer Success leads a team of Customer Success Managers, focusing on enhancing customer experience and managing relationships to drive growth and retention.