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Top Customer Success & Experience Jobs in Chicago, IL
Big Data • Cloud • Software • Database
The Senior Customer Success Manager will act as a strategic advisor to customers, advocate for their needs, manage key accounts, and collaborate with internal teams to enhance customer experience and drive growth.
Top Skills:
GainsightSalesforce
Reposted 18 Days AgoSaved
Easy Apply
Easy Apply
Big Data • Cloud • Software • Database
As a Senior Solutions Architect Specialist, you will guide customers in designing scalable systems using MongoDB, collaborate with sales teams, and lead complex architecture discussions while ensuring customer success in pre-sales engagements.
Top Skills:
AWSAzureC#C++GatlingGCPGraphanaJavaJmeterKibanaKubernetesLocustMongoDBNode.jsOpenshiftPrometheusPythonSQLVMware
Big Data • Cloud • Software • Database
Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.
Top Skills:
AICloud ServicesData AnalyticsMachine LearningMongoDBNoSQL
Big Data • Cloud • Software • Database
The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.
Top Skills:
AWSAzureCC#C++GCPGoJavaJavaScriptMongoDBNode.jsPythonRuby
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