The role involves resolving technical issues, managing case loads, delivering training, and collaborating with teams to enhance product support, focusing on Healthcare applications.

The Manager of Documentation leads a team of technical writers, ensuring high-quality documentation for Strata's software, collaborating with various departments, and improving content efficiency through innovative practices.

As a Senior Customer Success Manager, you'll drive value for customers post-implementation, manage renewals, enhance product utilization, and develop engagement strategies, ensuring customer satisfaction and retention.