Top Customer Success & Experience Jobs in Chicago, IL

Serve as a trusted technical advisor for enterprise customers, driving product adoption, analyzing IT operations, recommending configurations and best practices, conducting business reviews, collaborating with product and engineering, and supporting renewals and customer success.

Lead and develop a team of up to six Technical Account Managers to drive product adoption, expansion, and customer value. Own team KPIs, run OKR initiatives, manage escalations and strategic customer engagements, recruit and onboard talent, and partner cross-functionally to influence product and process improvements.

As a Security Sales Specialist, collaborate with account executives to promote Datadog's Security solutions, manage the sales cycle, and build relationships with customers and partners.

Serve as Datadog technical expert for partner channels, driving partner onboarding, enablement, joint initiatives, demos/PoVs, feature adoption, and advocating partner technical needs internally to ensure successful deployments and adoption.