Top Customer Success & Experience Jobs in Chicago, IL

The Account Manager will manage a portfolio of multi-location dental accounts, focusing on revenue growth through relationship management, upselling, and strategic planning. They will collaborate with cross-functional teams to ensure customer satisfaction and effective onboarding.

The Customer Experience Enablement Lead will develop and execute training programs for customer support teams, enhance knowledge resources, and improve agent and customer experiences through effective communication and process improvement.

The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.

The Training Team Lead will manage Trainers to enhance customer onboarding, optimize operations, analyze performance metrics, and improve team effectiveness.

As a Field Trainer, you will provide in-person training to dental practices, helping them adopt digital dentistry solutions. This role involves clinical coaching, operational alignment, and post-training analysis, with a focus on enhancing practice performance and achieving early success with technology implementation.