Top Customer Success & Experience Jobs in Chicago, IL

The role involves supporting sales as a technical expert, leading workshops, answering queries, and providing feedback on product enhancements while achieving sales goals in the higher education sector.

The Customer Success Executive leads post-sales strategic efforts, ensuring customer transformations align with their goals and driving renewals and value realization.

The Principal Platform Architect advises customers on the technical foundation of the ServiceNow platform, ensuring leading practices for implementation and governance. They engage with various stakeholders to design solutions that align with digital transformation goals and mentor teams on technical practices.

Lead and develop a high-performing team of Services Account Executives to drive customer success and platform adoption in regulated industries. Oversee the services go-to-market strategy, manage partnerships, and ensure successful execution of customer engagement plans.

The Principal Platform Architect is a consultative technical advisory role focused on guiding customers in establishing a strong ServiceNow platform foundation, ensuring technical governance, and translating business requirements into architectural blueprints while mentoring others.

The Principal Platform Architect acts as a technical advisor, guiding customers in utilizing the ServiceNow platform for optimal technical governance and solution design, while managing customer relations and engagements to ensure success in digital transformation projects.

The Sr. Technical Consultant will guide customers in leveraging the ServiceNow platform, focusing on manufacturing workflows, providing expert advice, and supporting implementation efforts through workshops and documentation.

The Portfolio Associate Intern supports the enhancement of Impact Accelerators, collaborates with Portfolio Managers, conducts product research, and creates engagement materials.

As a Senior Engagement Manager, you will manage cross-functional projects, influence customer strategies, provide updates, mentor team members, and drive solutions.

The role involves supporting product sales by leading discovery workshops, developing client relationships, providing product demonstrations, and contributing to product strategy as a technical consultant.