Top Customer Success & Experience Jobs in Chicago, IL

Oversee customer portfolios, enhance adoption of ServiceNow products, guide best practices, mentor teammates, and manage new projects and success stories.

The Principal Customer Success Executive will advocate for customers, oversee their engagement with ServiceNow products, ensure they achieve optimal outcomes, and mentor junior team members. Responsibilities include guiding best practices and managing a portfolio of clients to maximize service usage and minimize escalations.

As a Solution Consultant, you will support product sales, lead customer discovery workshops, provide technical solutions, and ensure effective territory management.

Lead ServiceNow CRM implementations for telecommunications, translating telco challenges into effective solutions. Advise customers, configure solutions, mentor resources, and collaborate with R&D teams to meet telco needs.

The Advisory Solution Consultant supports sales by providing technical expertise, leading workshops, answering queries, and guiding product enhancements while achieving sales goals.

The Global People Employee Experience Director coordinates cross-journey design standards, integrates insights and UX into delivery, scales platform capabilities, and drives alignment across functions to enhance employee experience.