Top Customer Success & Experience Jobs in Chicago, IL

As a Sr Services Executive, you will drive services sales for customers, ensuring successful product adoption and achieving business outcomes through consulting and training.

The job involves leading a services sales team to drive business transformation and value realization for customers, focusing on the public sector. Responsibilities include strategy development, managing complex service engagements, achieving revenue targets, and fostering cross-functional relationships.

The Principal Technology Consultant leads customer engagements on the ServiceNow platform, focusing on CRM and customer workflows, guiding clients through configurations and integrations while enhancing business outcomes.

The Sr. Client Director will manage executive relationships, drive long-term client transformation strategies, and lead cross-functional teams to ensure client satisfaction and sustained business growth.

The Principal Customer Success Executive leads post-sales transformation for major accounts, ensuring customer success through strategic relationship management and collaboration with internal teams to drive value and innovation.

The Solution Architect will implement and guide ServiceNow's OT solutions, engaging with technical and non-technical customers to drive successful outcomes and optimize business processes, while supporting sales and mentoring team members.

The Customer Success Executive drives post-sales success for strategic accounts, fostering relationships with C-level executives to ensure long-term customer value and satisfaction through effective implementation of ServiceNow's solutions.

The Solution Architect is responsible for designing AI-native systems, understanding customer needs, creating and demonstrating solutions, and overseeing Proof of Concept engagements for the Public Sector, emphasizing technical excellence and collaboration with cross-functional teams.

Drive customer engagement strategy for CxOs, enhance relationships, manage executive projects, and optimize customer processes while partnering with sales and marketing.

Manage customer accounts, develop executive relationships, guide digital transformation strategies, and lead a team of Platform Architects. Advocate ServiceNow's best practices and ensure successful project outcomes.