Top Customer Success & Experience Jobs in Chicago, IL

In this role, you will prevent customer churn, enhance product adoption, provide governance guidance, and improve overall customer satisfaction through effective project management and strategic collaboration.

The Sr. Client Director will manage executive relationships, drive long-term client transformation strategies, and lead cross-functional teams to ensure client satisfaction and sustained business growth.

This role involves selling service offerings to aid customer adoption of products, creating new opportunities, and collaborating with teams for successful implementation.

The role involves providing pre-sales support, technical advice, and ensuring partners effectively sell ServiceNow solutions, requiring strong relationship management and industry expertise.

The Partner Technology Strategist will provide technology strategy, solution development, and communication of ServiceNow solutions to partners, requiring travel and engagement in solution architecture and strategy articulation.

The User Adoption Lead will guide training programs, influence stakeholders, manage projects, develop learning assets, and enhance customer relationships to ensure success with ServiceNow.

The Client Director will manage executive relationships, oversee account development, lead teams, and achieve financial targets for ServiceNow's large clients, focusing on strategic leadership and customer experience.

The Sr. Technical Consultant will engage with customers to configure and optimize the ServiceNow CRM and Industry Workflow products, driving adoption and satisfaction through workshops, development, and providing expert guidance.