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Top Customer Success & Experience Jobs in Chicago, IL
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Lead Babylist's global support organization (100+ people), set strategy and operating model, design AI-human workflows, own policies/SLAs, partner cross-functionally (Fulfillment, Ops Eng, Finance, Marketing), and continually evolve org structure and staffing to improve customer experience and efficiency.
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