Top Customer Success & Experience Jobs in Chicago, IL

The Onboarding Specialist will manage the onboarding lifecycle for merchants, ensuring compliance and a smooth rollout while collaborating with various teams to enhance processes and experiences.

In this role, you will develop and implement internal communication strategies for the Tech organization, ensuring alignment with business priorities while empowering teams and translating complex topics into clear narratives.

As a Senior Recovery Analyst, manage collections for financial products, engaging with merchants to resolve repayment issues while ensuring regulatory compliance. Collaborate across teams to maintain portfolio performance and support scalable operations.

As a Senior Collections Analyst, you'll manage collections across financial products, working directly with merchants in arrears, ensuring compliance, and coordinating with internal teams.

Design and implement learning experiences for technical teams, focusing on integration with workflows and driving cultural change through effective enablement programs.

The Technical Support Engineer assists merchants by providing knowledge on Adyen's platform and APIs, ensuring their successful integration and operational excellence.

As an Account Manager at Adyen, you will manage relationships with mid-sized merchants, drive commercial growth, and enhance customer satisfaction through collaboration and effective project management.

Lead a 60+ person technical support team across North America and LATAM, overseeing strategy and ensuring optimal support for clients. Responsible for process improvement and alignment with key stakeholders.