Top Customer Success & Experience Jobs in Chicago, IL

The Expansion Account Manager will manage customer relationships, drive account retention, identify growth opportunities, and leverage data for proactive outreach to enhance customer success and satisfaction.

As a Partner Manager, you'll drive strategy and growth for key accounting firm partners, enhancing relationships and managing revenue growth in collaboration with Gusto's teams.

The role involves designing and delivering sales enablement training for Expansion Sales, aiming to improve sales performance and productivity through effective learning solutions and collaboration with cross-functional teams.

As a Payroll Advocate, you will manage customer inquiries, enhance user experiences, provide expert support, and drive customer success in payroll services.

Seek customer experience professionals for future benefits advocate roles in 2026, focusing on health insurance and customer support.

As a Retirement Advocate, you'll manage customer inquiries, ensuring a positive experience while educating clients on retirement plans and driving their engagement.

As a Dedicated Service Advisor, you'll enhance customer experience through support inquiries, guiding clients on payroll and benefits, and building strong relationships by understanding their needs.

Guide newly signed SMB customers through their first 120 days to drive rapid activation, product adoption, and identify upsell opportunities. Execute high-volume outreach and consultative demos, maintain Salesforce records, collaborate cross-functionally, and meet daily and monthly outreach and ARR targets.