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Top Customer Success & Experience Jobs in Chicago, IL
Fintech • HR Tech
The Senior Leader for Benefits Advising will enhance advising strategies, drive customer retention, facilitate team development, and ensure compliance in health insurance offerings.
Top Skills:
APIsBenefits Admin PlatformsSalesforce
Fintech • HR Tech
Lead and develop a team of Dedicated Service Advisors, providing high-touch support, improving customer satisfaction, and driving operational excellence through data and AI.
Top Skills:
AI
Fintech • HR Tech
The Senior Manager, CX L&D Readiness will lead the AI-powered readiness ecosystem across CX teams, ensuring effective onboarding and continuous upskilling for advocates. Responsibilities include deploying AI-assisted coaching, designing adaptive learning journeys, and collaborating across departments to enhance learning and performance outcomes.
Top Skills:
Ai ToolsBias Detection SystemsData AnalyticsLearning Management SystemsPredictive Analytics
Fintech • HR Tech
As a Dedicated Service Advisor, you'll enhance customer experience through support inquiries, guiding clients on payroll and benefits, and building strong relationships by understanding their needs.
Top Skills:
Chili PiperGmailGoogle CalendarGoogle SuiteSalesforceZoom
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