Top Engineering Jobs in Chicago, IL

Designs and operates ServiceNow platform services and developer productivity tooling. Builds reusable CI/CD modules, automates provisioning and compliance, hardens pipelines with security controls, improves observability, and leads migrations/upgrades and incident response. Documents standards and runbooks, mentors engineers, and supports critical escalations to shorten delivery lead time and improve reliability.

Lead a team delivering and operating the enterprise ServiceNow platform: execute roadmap, manage integrations and automation, ensure platform reliability, resolve incidents, enforce governance, drive adoption, and partner with engineering and business stakeholders to improve workflows and outcomes.

Lead enterprise architecture for omnichannel retail platforms, define blueprints, standards, governance, and roadmaps. Align business and technology across store, digital, fulfillment, loyalty, merchandising, and supply chain while advising executives, mentoring architects, and measuring architecture value and technical debt.

Lead and grow an end user technology engineering team to design, implement, secure, and support corporate and retail end-user devices and management tools. Own tooling (Intune, SCCM, JAMF, Defender, Zscaler, Citrix, AVD), troubleshooting, vendor liaison, incident escalation, and drive service improvements using ITIL and metrics to enhance customer experience.

Provide 3rd-level support and engineering for end-user compute and mobile devices. Design and document setup, installation, patching, and support processes. Test and deploy Intune/Autopilot/Azure Virtual Desktop solutions, troubleshoot endpoint management issues, collaborate with architecture and support teams, and manage supplier performance to meet service targets.

The Analyst IV Business Systems - POS/Retail Payments leads the design and integration of POS and payments solutions, driving end-to-end delivery and collaborating with diverse stakeholders to meet system requirements and improve operational performance.

Lead evaluation and adoption of emerging technologies (e.g., generative and agentic AI). Define reference architectures, standards, and governance. Advise on target state, roadmaps, TCO alignment, and risk/benefit analyses. Coach architects, resolve cross-program issues, publish thought leadership, and support urgent IT incidents as needed.

Lead Enterprise Architect responsible for defining architectural vision, standards, and governance to improve engineering productivity and platform enablement. Aligns technology roadmaps with business goals, drives architecture adoption across domains, mentors architects, chairs design authority, measures outcomes, and supports major transformation initiatives and urgent IT incidents.