Designs, implements, and supports infrastructure for reliable, scalable SaaS applications. Responsibilities include monitoring, incident response, troubleshooting, automation, capacity planning, disaster recovery, infrastructure modernization, and technical roadmap development across on-premises, cloud, and hybrid environments. The role uses infrastructure-as-code, containerization, configuration management, and observability tools while partnering with Infrastructure, Cloud, DevOps, and Engineering teams.

Lead a small team while designing, operating, securing, and optimizing Snowflake and PostgreSQL data platforms. Own architecture, governance, access controls, performance, cost management, automation, Infrastructure as Code, CI/CD, monitoring, and production troubleshooting. Partner with security, infrastructure, analytics, ML, and AI teams to modernize the platform. Mentor engineers, set technical direction, support incident response, and drive reliable self-service through Terraform, Python, SQL, dbt, and related tools.