Manage Central People Operations by leading People Solutions Coordinators, optimizing HRIS workflows, ensuring employee data accuracy, resolving complex transactions, and improving service delivery. Drive automation and AI initiatives, operational reporting, audit processes, cross-functional partnerships, and medium-to-large projects. Coach the team, manage workload and SLA performance, establish procedures, and collaborate with Payroll, HR, Legal, Risk, Benefits, and Field Leadership.

Manages compensation programs for Operations and Growth, including hourly wage structures, location-based pay grids, minimum wage compliance, sales incentive plans, quota auditing, pay equity analysis, and executive reporting. Partners with HR, Talent Acquisition, RevOps, Finance, and operations leaders; configures compensation data in Workday and related systems; supports sales plan governance and equity administration during peak cycles.