Administer day-to-day benefits and leave processes, support enrollments/changes/terminations, verify documentation, manage benefits/leave inboxes, reconcile vendor reports, maintain HRIS and vendor systems, generate and audit reports, and support process improvements.

Support People Operations by managing employee data and HR/payroll inboxes; process onboarding from iCIMS to AS400; verify employee change documents; handle payroll-related documents for ADP; produce regular HR/payroll reports; assist with New Metropolite Orientation and IT setup; participate in cross-training and special People Operations projects.

Lead company-wide benefits strategy and administration for 20,000+ employees, manage self-insured plan finances and compliance, oversee leave/PTO programs, vendor/TPA relationships, Open Enrollment, 401(k) governance, and a team of four while leveraging AI/automation and HRIS integrations to scale processes and reduce cost and risk.