Provide daily customer support for myQ subscription services through email, phone, and Salesforce case management. Resolve billing, invoicing, account, and technical issues; handle escalated complaints; support sales, customer success, and care teams; track issue trends; and identify process improvements. Maintain inbox service levels, follow up with customers, support onboarding scalability, document workflows, and contribute to related projects while protecting confidential information.

The Integrated Business Planning Sr. Specialist coordinates demand and supply reviews, prepares reports, facilitates meetings, and identifies process improvements to optimize inventory levels and achieve business objectives.

Chamberlain Group invites applicants to join their candidate engagement pool. The company values diversity and inclusion, encouraging candidates of all backgrounds to apply for various opportunities.