Top Operations & Support Jobs in Chicago, IL

Owns strategy, governance, and execution of knowledge content across Intercom, NICE CXone Expert, and Guru. Sets taxonomy, style, and lifecycle standards; drafts, edits, and publishes articles; manages SME and compliance reviews; runs platform syncs and bot gap reviews; tracks content performance and readiness for product and policy launches; and builds the case to scale the team and transition execution to a dedicated Content Specialist.

The Cloud Operations Admin is responsible for managing enterprise infrastructure across cloud environments, providing hands-on support, troubleshooting, and ensuring compliance with security policies.

Open general application for Inspira Financial where candidates can submit resumes for unspecified roles. Describes remote-state eligibility, in-office expectations for nearby employees, E-Verify/work authorization, company mission, and benefits. Encourages diverse applicants and highlights compensation varies by location, skills, and experience.

Provide high-volume phone, email, and chat support for HSA/HRA/FSA and commuter accounts; resolve member issues using digital workflows and internal teams, protect sensitive data, meet quality standards, and complete mandatory paid training with an 85% product exam pass requirement.