Top Operations & Support Jobs in Chicago, IL

Reposted 5 Days AgoSaved
In-Office
Chicago, IL, USA
Entry level
Entry level
Fintech
Open general application for Inspira Financial where candidates can submit resumes for unspecified roles. Describes remote-state eligibility, in-office expectations for nearby employees, E-Verify/work authorization, company mission, and benefits. Encourages diverse applicants and highlights compensation varies by location, skills, and experience.
One Month AgoSaved
In-Office or Remote
Chicago, IL, USA
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Fintech
Leads the Level 1 Partner Support Services function, overseeing support operations, staffing, budgets, service-level performance, incident triage, escalations, workforce planning, and continuous improvement. Manages supervisors, team leads, and frontline staff while developing support processes, documentation, knowledge management, automation, self-service, and governance. Partners with Technical Operations, Engineering, Account Management, Relationship Management, and Operations leadership to improve issue resolution and partner satisfaction.
Top Skills: Jira Service ManagementNice CxoneServicenowZendesk
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