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Top Operations & Support Jobs in Chicago, IL
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Provide end-user IT support: triage tickets, troubleshoot Windows and macOS devices, peripherals, basic networking, VOIP and AV systems; manage user accounts/onboarding with Active Directory/Okta/Google Admin; deploy hardware via MDM, document solutions in ServiceNow, and collaborate with IT teams and vendors.
Top Skills:
Anti-Virus/MalwareApple TvCrestronDropboxEndpoint ProtectionGoogle AdminGoogle WorkspaceMac MinimacOSMdmMs Active DirectoryOktaPowershellPythonSccmServicenowSlackVoipWindowsZendesk
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Lead end-to-end coordination of major IT incidents, run incident bridges, communicate status to stakeholders, drive RCA and post-incident remediation, maintain SOPs/runbooks and dashboards, and identify process improvements and automation opportunities.
Top Skills:
AgileAi ToolingExcelItsmMachine LearningSdlcServicenowSQL
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Strategy & Operations Associate will support operational execution in transforming clinical data, managing workflows, reporting, and improving efficiency through AI initiatives.
Top Skills:
AISQL
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Lead and build the indirect procurement function, developing strategies for spend categories, driving cost savings, and integrating AI tools.
Top Skills:
AICoupaErpsNetSuiteZiphq
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves providing IT support, troubleshooting technology issues, managing user accounts, and collaborating with stakeholders on IT initiatives.
Top Skills:
C++DropboxGoogle SuiteJavaMac Os-XMicrosoft SccmWindowsMobile Device ManagementMS OfficePowershellServicenowWindows ServerZendesk
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Service Desk Manager oversees the Service Desk team, focusing on strategic leadership, team development, automation, AI integration, and operational excellence to enhance technical support and user experience.
Top Skills:
AIAutomation ToolsItsm PlatformsJira Service ManagementMlServicenowZendesk
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