The Quality Assurance Specialist II is responsible for designing QA frameworks, analyzing quality issues, and enhancing customer experience through operational excellence. They collaborate with cross-functional teams, lead calibration efforts, and drive data-informed quality improvements across products and services.

The Operations Enablement Lead will manage a high-performing team, drive strategic program execution, and ensure compliance in financial operations. Responsibilities include stakeholder alignment, risk management, and process improvement within a regulated environment.