Provide teller and branch operational support by processing transactions, assisting customers, escalating issues, supporting branch manager with scheduling and tasks, promoting digital mobile banking, preventing fraud, and maintaining compliance and service standards.

Lead a Lending Operations team supporting Commercial Real Estate transactions, overseeing pre-close/post-close documentation, negotiation, compliance, stakeholder engagement, process improvements, resource allocation, and talent development to ensure timely execution and risk mitigation across complex lending products.