Lead the Rental Data Model strategy and dealer integrations, translating rental business needs into scalable data products. Drive data standards, governance, roadmap prioritization, validation, and root-cause analysis while partnering with engineering, analytics, dealers, and stakeholders to ensure data quality and enable trusted reporting and customer experiences.

Own and evolve dealer-facing product strategy and roadmap for Cat Rentals. Translate dealer and rental business needs into scalable Dynamics 365 and AI-enabled solutions, prioritize backlog, define future workflows, partner with Microsoft/Accenture/engineering, and measure KPIs to improve dealer responsiveness, automation, and customer satisfaction.

Own the roadmap, backlog, requirements, prioritization, and delivery of AI-powered customer experiences for Cat.com. Partner with product, UX, engineering, analytics, data science, and business teams to define solutions, conduct experimentation, measure KPIs, and improve customer engagement and discovery. Guide conversational, personalized, recommendation, and decision-support capabilities while ensuring privacy, accessibility, security, scalability, and responsible AI standards. Coordinate stakeholders, manage dependencies, and drive execution across distributed teams.