Leads Ford Pro’s product operations and transformation, establishing a decentralized operating model, portfolio governance, delivery cadences, metrics, tooling standards, and executive reporting. Builds and manages a matrixed product operations function and shared products, datasets, AI tools, and agentic workflows. Drives adoption across squads, embeds modern product and agile practices, governs Jira-based roadmaps, and increasingly transitions into overseeing product delivery for multiple squads.