The Program Manager leads project implementation, manages resources, generates status reports, schedules meetings with stakeholders, and oversees budgets while ensuring client satisfaction and service improvements.

Manage and oversee implementation projects for a portfolio of clients: create project plans, coordinate resources and vendors, report status, lead steering committees, manage commercials and resource allocation, track project metrics, maintain client relationships, facilitate transition to steady-state teams, and run multiple implementations with minimal supervision.

Lead end-to-end client implementations: define scope, create detailed plans, manage internal/client/third-party resources, run status and steering meetings with C-level stakeholders, manage budgets, ensure smooth transition to operations, recommend process improvements, and manage multiple simultaneous implementations.