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Top Program and Project Management Jobs in Chicago, IL
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Lead strategy and execution to optimize educational content for AI-driven self-service. Define content structure, metadata, and governance; partner cross-functionally to improve discovery, AI accuracy, and support deflection; use analytics to identify gaps and scale solutions that increase customer self-sufficiency.
Top Skills:
Ai-Powered ChatbotsContentfulCoveoIntercomKnowledge Management PlatformsLlmsSalesforce Service CloudSearch TechnologiesVoice Ai
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