Leads acquisition integration initiatives within TransUnion’s Salesforce ecosystem. The role assesses current-state processes, develops integration playbooks and governance frameworks, coordinates cross-functional business and technology workstreams, manages dependencies and risks, and supports operational readiness. It also facilitates stakeholder alignment, documents workflows and requirements, evaluates prior integrations, and recommends scalable future-state operating models.

Supports public sector sales operations through customer and partner onboarding, contract and compliance documentation, reporting, invoicing coordination, and operational guidance. Reviews government contract requirements, routes elevated issues to appropriate teams, maintains CRM records, and supports cross-functional compliance initiatives. The role also coordinates meetings, events, travel booking, and administrative activities while improving process accuracy and efficiency.

Owns end-to-end client onboarding and implementation delivery for a lending platform, coordinating clients and cross-functional Product, Technology, Commercial, Operations, Data, and Compliance teams. The role manages timelines, milestones, risks, dependencies, governance, performance metrics, and launch readiness while improving scalable onboarding processes. It also leads implementation meetings, supports product prioritization, builds client relationships, and manages 1–3 Product Operations Analysts.