Lead complex, customer-facing software implementation projects end-to-end. Act as trusted advisor, manage cross-functional teams, timelines, budgets, risks, and escalations. Drive executive communication, leverage AI-enabled tools and data insights to improve delivery efficiency and customer outcomes, and partner with Consulting, Product, Development, Support, Sales, and Customer Success to ensure predictable, high-quality project results.

Support project leadership on client engagements by gathering requirements, creating tasks, tracking budgets and status, facilitating client communication, maintaining documentation, and learning end-to-end project management alongside a senior PM to eventually lead projects.

The Technical Program Manager leads complex technical programs, ensuring cross-functional alignment, managing dependencies, and driving process innovation. Candidates should have extensive experience in program management within technology environments.