How Energy CX Is Growing Through Innovation in Energy Purchasing
There’s a reason why the teams at Energy CX, an energy brokerage based in Chicago, often refer to their industry as “recession-proof.”
That’s because businesses rely on energy to survive, and Energy CX helps them invest in this critical resource. The company’s platform, which leverages math-based trading methodologies, is designed to help businesses more effectively manage their energy investments, enabling them to make data-informed purchasing decisions, manage budgets and performance reports, and more.
According to Business Development Lead Cam Redding, Energy CX aims to scale its revenue to keep pace with its growing customer base.
“It’s ambitious, but with the continuous growth I’ve seen since I started at Energy CX and the drive of the people who work here, I think it’s absolutely possible,” Redding said.
Since joining Energy CX about a year and a half ago, Redding has seen the company achieve several milestones in its growth journey. For instance, in addition to hiring more employees in Chicago, the company plans to open a new office in NYC in order to better serve its customers in the Northeast.
“Everything is focused on improving how we serve customers, which ultimately drives strong, long-term growth,” Redding said.
For Redding, Energy CX epitomizes business stability, and it has the exciting plans — and accolades — to prove it. Read on to learn more about the company’s growth outlook, how its evolution impacts both employees and customers, and what defines the company’s long-term growth vision.
What It’s Like to Work on Energy CX’s Sales Team
I’ve been at the company for about a year and a half. I started as an account executive. In that role, I talked to customers every day and helped them identify the best energy strategy for their business. In January 2026, I was promoted into a business development lead role. I still sell into a lot of our largest accounts, but now I also manage a small team of AEs and help shape our go-to-market strategy.
Energy CX’s Recent Milestones and Growth Plans
The two biggest milestones over the past 12 months have been crossing the 100-employee mark and starting the process of opening a New York office. The growth of staff in our Chicago office has helped us support our growing customer base. Our expansion into New York is a very exciting milestone for Energy CX. We already have a strong customer base in the Northeast, so opening a physical office in NYC will only help us support those customers better.
This year, we’re focused on scaling revenue to keep pace with our customer growth. It’s ambitious, but with the continuous growth I’ve seen since I started at Energy CX and the drive of the people who work here, I think it’s absolutely possible. We’re also focused on strengthening our GTM process to make it scalable as we continue to grow.
Why Does Energy CX Emphasize Long-Term Stability?
- “Our business is pretty resilient; everyone needs energy no matter what. We often call it a ‘recession-proof’ industry, and in a lot of ways that’s very true. Even as energy prices fluctuate, businesses still have to keep the lights on. When the market becomes increasingly volatile, the role of an energy broker becomes even more important.”
- “The industry is still relatively young — about 20 years old — and the market is highly fragmented. There is a great opportunity to get in at the ground level and contribute to building something really unique in the industry.”
- “Technology and innovation hasn’t really been a focus in this space historically, and we’re one of the first to invest heavily in bringing real data and financial-grade tools to customers. It sets us apart from our competitors. We’re not just an energy broker; we’re setting the new standard for energy purchasing.”
How Energy CX’s Recent Growth Has Impacted Its Sales Team
It’s impacted us in both good and challenging ways. When you work at a company experiencing rapid growth, it’s exhilarating, but it also exposes areas where improvement is needed so we can continue to scale. The sales team is a great example of that. Unlike other brokers, we don’t believe in a one-size-fits-all strategy. Every customer is different, and our sales team is constantly pivoting to make sure each recommendation we make is tailored to what the customer actually needs.
How Energy CX’s Growth Demonstrates Its Value to Customers and Job Candidates
We have a very good customer retention rate. That’s not a coincidence. Customers see that we’re different and that we deliver better outcomes, which gives us a strong advantage over our competitors. As important as the customer experience is, it’s also clear that the employee experience matters, too. It’s not just about numbers, though. As we’ve continued to grow our workforce, we’ve continued to maintain a strong focus on company culture. We’ve been recognized on the 2024 and 2025 Great Places to Work list. We are also one of the fastest growing energy brokers in the country. In 2025, we were recognized on the Inc. 5000 list for our 182 percent three-year growth.
“Customers see that we’re different and that we deliver better outcomes, which give us a strong advantage over our competitors.”
How Energy CX Supports Its People and Customers
What excites me most is how much we’re investing in the company and our people, whether that’s development, tools or technology. Everything is focused on improving how we serve customers, which ultimately drives strong, long-term growth. It’s one thing to work at a company, and it’s another thing to feel like you’re contributing to something bigger than yourself and helping build something truly unique.
Frequently Asked Questions
What does Energy CX do?
Energy CX is an energy brokerage based in Chicago that helps businesses manage energy investments. Its platform uses math-based trading methodologies to help customers make data-informed purchasing decisions, manage budgets and review performance reports.
How is Energy CX growing?
Energy CX is growing by expanding its workforce, scaling revenue to keep pace with customer growth and opening a new office in New York City to better serve customers in the Northeast. The company has crossed the 100-employee mark, been recognized on the 2024 and 2025 Great Places to Work list, and made the 2025 Inc. 5000 list for 182 percent three-year growth.
What does growth look like for employees at Energy CX?
Growth for employees can include moving into leadership roles and helping shape company strategy as the business scales. In the article, growth is also described as being tied to investment in people, development, tools and technology, along with the chance to contribute to building something unique in a young and evolving industry.
